By using our services, you consent to the practices described in this policy.
We collect the following types of information to provide a secure and personalized shopping experience:
Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information (processed securely through third-party gateways)
Device type and browser
IP address and location
Browsing behavior on our website
Cookies and tracking data
Your information is used for:
Processing and fulfilling orders
Sending order confirmations and delivery updates
Responding to your inquiries and support requests
Sending promotional offers, newsletters (with your consent)
Improving website functionality and user experience
Ensuring legal and regulatory compliance
We implement strong security measures to protect your data, including:
SSL encryption for all website transactions
Secure payment gateways (we do not store card details)
Access controls and internal confidentiality agreements
Regular site audits and data monitoring
We use cookies to enhance your browsing experience and personalize content. You can manage cookie settings via your browser. Some essential cookies are necessary for site functionality (e.g., keeping items in your cart).
We do not sell or rent your personal information. However, we may share your data with:
Logistics partners (for shipping & delivery)
Payment processors (for secure transactions)
Authorized service providers (for warranty and after-sales support)
Legal authorities, if required by law or court order
All third parties are required to protect your information in accordance with this Privacy Policy.
We retain your data only for as long as needed to fulfill the purposes outlined above, including legal, accounting, or reporting requirements.
Our website is not intended for children under 13 years of age. We do not knowingly collect data from minors without parental consent.
Depending on applicable laws, you have rights to:
Access, update, or delete your personal data
Opt out of marketing emails at any time
Request a copy of the data we hold about you
File a complaint with a data protection authority
To exercise any of the above rights, contact us at support@toshiba-srilanka.com
Toshiba Sri Lanka follows the applicable data protection laws and e-commerce guidelines laid out by the Government of Sri Lanka, including those from the ICTA and Consumer Affairs Authority.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Toshiba Sri Lanka – Customer Support
Email: support@toshiba-srilanka.com
Website: www.toshiba-srilanka.com
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly.